Q: How long does it take to ship?
A: All orders are processed within 2-5 business days. Orders are shipped out directly from our domestic & international warehouses and they will do everything they can to get you your order as fast as possible!
U.S based Customers
Once orders are processed, we pack and ship immediately and have your shipment on its way to you usually between 10-21 days. On rare occasions, shipments may take an additional 7 days to arrive.
*Some products are shipped from our U.S warehouse and therefore shipping may be shorter.
Non U.S based Customers
Depending on your location, shipments may take between 21-35 days to arrive after the order has been processed. On rare occasions, shipments may take an additional 7 days to arrive.
*Please note, that due to the extreme popularity of certain items, these are only estimates on the shipping times.
Q: Can I make changes to my shipping address after I place my order?
A: Changes can only be made before the order has been processed. After your order has been processed, we are unfortunately unable to make any changes. Please contact us directly at firstname.lastname@example.org for any changes.
Q: Why is my order being shipped in different packages?
A: If you have a multi-item order, each item may be shipped from a different international warehouse depending on the availability and size of the item. We calculate the fastest possible way to ship to you and therefore your items may arrive at different times in different packages.
Q: Is there free shipping?
A: We provide free shipping on most items except for promotional giveaways.